Help & collaboration
By Simon
By Simon
Sending a demo, collaborating with co-artists, and getting help from the team.
Sending a demo
If we do not already distribute you, sending your music starts as a demo. We listen to everything. How to send Click Send music in the sidebar. Fill in the song name, your artist name, at least one audio file, and an optional pitch, then send it to us. What happens next - Your demo goes into review. On your Home page it shows as In review with a note that we are listening. - The team is notified, so it never sits unseen. - If we want to take it forward, you are notified and it becomes a release: you get the full release form to finish, and you receive a contract (distribution, publishing, or both). Not every demo becomes a release We accept the tracks that fit one of our labels. If a demo is not a fit this time, you get a reason, and you are welcome to revise it and send it again - it does not affect anything else you are working on. There is no cost to send a demo, and no obligation to release with us. Related - Original music only, and where AI fits - How a release moves from draft to live - Collaborating on a release
Collaborating on a release
You can work on a track with other people, both in the Studio and on a release. On a studio track Invite a collaborator to a track so you can build it together. Each collaborator gets a role that controls what they can do. Tracks other people share with you appear under Shared with me. On a release (co-artists) When you add co-artists to a release and invite them: - They can create an account, review the release and confirm their share. - The release shows up for them under Collaborations. - You can send the release before they confirm - their confirmation is not required to submit. See Splits, credits and co-artists for how to set shares. If someone invites you The shared track or release appears in your space (in Shared with me or Collaborations). For a release, you confirm your own legal name, email and split. Once the release is sent, your details lock to read-only, and the main artist manages the release from there. Naming yourself If you were invited as a co-artist and are new, you first choose the artist name you will be credited under. Related - Splits, credits and co-artists - How a release moves from draft to live
Getting help and contacting us
There are two ways to get help, from any page. Search the help center Most questions are answered right here in the help center. Open Docs in the sidebar (or go to docs.artists.fatstep.com) to browse or search the guides. Chat with us Click Help in the sidebar to open the chat. Our assistant answers instantly from the help center and links you to the full guides. If you need a person, it connects you to the Fatstep team, who reply right there in the chat - their answer appears as soon as they respond. Join our Discord For community help and quicker back-and-forth, you can also join us on Discord. Related - Finding your way around - Editing a release that is already live
Original music only, and where AI fits
We distribute original music created by people. AI tools are part of modern production and we have no problem with them, but there is a line, and it is worth being clear about where it sits. AI tools are fine Using AI or algorithms as part of how you make a record does not affect us taking it on. That includes: - Mixing and mastering assistants - Noise reduction, restoration and stem separation - Pitch correction and tuning - Sound design and instrument plugins If a machine helped you finish the record, that is production. Nobody is going to ask you about it. What we do not accept - Tracks where the composition, the instrumental or the vocal was generated by a text-to-music or voice model - Any clone or imitation of a real artist's voice without their written consent Why we draw the line there This is not a statement about taste. Stores are actively removing AI-generated uploads and withholding the revenue attached to them, so a release like that costs you money rather than making it. On top of that, a fully AI-generated work is very hard to protect in copyright, which means the publishing side has nothing to register or collect on. What we may ask for Before accepting a release we may ask you for the stems or the session project, the raw untreated lead vocal, or a short video of you performing part of it. This is routine, we can ask anyone, and it is not an accusation. If you made the record, it takes a few minutes. If we find out after release that a track was AI-generated, we take it down, and any costs already incurred stay payable. Related - Sending a demo - Audio and artwork requirements