Messages is your direct line to the Fatstep team, right inside the app.
Start a conversation Go to Messages and choose Message the team. Pick a topic:
- General question - anything not tied to a specific release.
- About a release - choose the release, so we have the context.
Write your message and send. We reply in the same thread.
Staying in the loop
- The bell at the top shows new replies. A "new" badge marks unread threads.
- Open a thread to read and reply. Your messages are labelled "You"; ours are labelled "Team".
Open and closed topics A thread can be marked closed when a question is resolved. If you send a new message on a closed topic, it simply reopens.
Message from a release You can also start a message directly from a release page when your question is about that release, and it will be linked automatically.
For quick community help you can also join our Discord from the footer.